Welcome to The Country Road Shop (thecountryroadshop.com). These Terms and Conditions govern your use of our website and purchases of our premium automotive performance products. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you limited license to access and make personal use of our website for purchasing automotive accessories. This license does not include any commercial use of our site or its contents.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is the property of The Country Road Shop or our suppliers and is protected by international copyright laws. Our performance parts and accessories are designed with proprietary technology and may be protected by patents.

User Responsibility: You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our website or products without express written permission.

2. Product Information

2.1 Product Descriptions

We take pride in offering high-performance automotive accessories including but not limited to:

  • Bucket seats and harnesses for enhanced driving experience
  • Precision gauges (GReddy, Défi) for performance monitoring
  • Steering wheels (DriftShop, GReddy, Momo) for optimal control
  • Safety equipment including helmets and fire extinguishers
  • Specialty accessories for motorsports enthusiasts

While we strive for accuracy in product descriptions, slight variations may occur. Product images may differ slightly from actual items due to monitor settings.

2.2 Product Use

Our products are designed for automotive and motorsport applications. Proper installation by qualified professionals is recommended for all technical components.

User Responsibility: You acknowledge that improper installation or use of our performance parts may be hazardous. The Country Road Shop is not liable for damages resulting from improper installation or misuse.

3. Orders and Payments

3.1 Order Process

Orders placed through our website represent an offer to purchase which we may accept or decline at our discretion. We process orders within 1-2 business days (excluding weekends and holidays).

3.2 Pricing

All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices due to market conditions or supplier changes.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal
User Responsibility: You warrant that all payment information provided is accurate and that you are authorized to use the payment method.

4. Shipping and Delivery

4.1 Shipping Options

We ship worldwide except to certain Asian countries and remote areas. Shipping methods include:

  • Standard Shipping: $12.95 via DHL/FedEx – 10-15 business days after shipment
  • Free Shipping: Orders over $50 via EMS – 15-25 business days after shipment

4.2 Delivery Times

Delivery times are estimates and may vary due to customs processing or other factors beyond our control. We are not liable for delays caused by shipping carriers or customs.

4.3 International Orders

Customers are responsible for any customs duties, taxes, or import fees. These are not included in our prices or shipping costs.

User Responsibility: You must provide accurate shipping information. We are not responsible for packages sent to incorrect addresses provided by the customer.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original condition with all tags and packaging intact. Non-returnable items include:

  • Helmets & Accessories (once removed from packaging)
  • Gloves (hygiene reasons)
  • Installed electrical components
  • Gauges showing signs of installation

5.2 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected]
  2. We’ll provide a Return Authorization Number (RAN)
  3. Ship items to: The Country Road Shop – Returns, 3691 Ford Street, PHILADELPHIA, US 13673

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect the return. Original shipping fees are non-refundable.

5.4 Damaged or Defective Items

Contact us immediately with photos of the damage. We’ll arrange replacement or refund at no additional cost.

User Responsibility: You are responsible for return shipping costs unless the item is defective or damaged upon arrival.

6. Limitation of Liability

The Country Road Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim shall not exceed the purchase price of the product in question.

We are not responsible for:

  • Damages from improper installation or use
  • Product modifications by the customer
  • Acts beyond our reasonable control (natural disasters, etc.)

7. General Provisions

7.1 Governing Law

These terms shall be governed by the laws of the Commonwealth of Pennsylvania.

7.2 Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

7.3 Contact Information

For questions about these Terms and Conditions, contact us at:

The Country Road Shop
3691 Ford Street
PHILADELPHIA, US 13673
Email: [email protected]

Thank you for choosing The Country Road Shop for your automotive performance needs. We’re committed to providing premium products with the same precision and passion you bring to your driving experience.