Privacy Policy

At The Country Road Shop, we treat your personal data with the same precision and care as we do our high-performance automotive parts. Just as you trust us for premium steering wheels, harnesses, and gauges, you can trust our commitment to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you visit thecountryroadshop.com.

1. Information We Collect

To provide our performance-driven shopping experience, we collect:

Personal Data You Provide:

• Purchase Information: Name, shipping address, email, phone number, and payment details when you order our racing gear
• Account Details: If you create an account, we store your login credentials and preferences
• Communications: Emails, chat logs, or call recordings when you contact our gearhead support team

Automatically Collected Data:

• Device Information: IP address, browser type, and operating system
• Usage Data: Pages visited, products viewed, and time spent on site
• Location Data: Country/region for shipping and currency conversion

2. How We Use Your Information

We use your data with the same precision as a professional pit crew:

• Process Transactions: Complete your orders for Momo steering wheels, DriftShop harnesses, and other performance gear
• Global Shipping: Deliver products worldwide (excluding certain remote regions)
• Customer Support: Provide gearhead-approved assistance via email
• Site Optimization: Improve your browsing experience like we tune our products
• Security: Monitor for fraudulent activity with 24/7 vigilance
• Marketing: (With consent) Send updates about new bucket seats, gauges, or limited-edition items

3. Data Sharing & Disclosure

We handle your data like a secured 6-point harness system:

• Service Providers: Trusted partners for payment processing (PayPal, card processors), shipping, and IT security
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, with confidentiality maintained
• Never Sold: We don’t sell your data to third-party marketers

4. International Data Transfers

As a global retailer shipping to 190+ countries, your data may be transferred internationally with appropriate safeguards matching our product quality standards.

5. Data Security

We protect your information with racing-grade security:

• PCI-DSS compliant payment processing
• 256-bit SSL encryption (like professional telemetry systems)
• Regular security audits
• Limited employee access to sensitive data

6. Your Rights

You control your data like you control your drift:

• Access: Request what data we have
• Correction: Update inaccurate information
• Deletion: Request removal under certain conditions
• Opt-Out: Unsubscribe from marketing emails
• Complaints: Contact your local data protection authority

7. Cookies & Tracking Technologies

Our site uses cookies like your car uses gauges – to monitor performance:

• Essential Cookies: Keep your cart and session running smoothly
• Analytics: Help us improve site performance
• Marketing: (With consent) Show relevant ads for steering wheels or harnesses

Manage preferences via your browser settings or our cookie consent banner.

8. Children’s Privacy

We don’t knowingly collect data from minors. Our performance parts are for adult enthusiasts.

9. Policy Updates

We may update this policy like we upgrade our product line. Check back periodically for changes.

Drive with confidence knowing your data is as secure as our premium automotive accessories.